Moving Annoyance

Spent some time today online and on the phone, switching services for our move and we hit a surprising snag. We’re only moving 4 kilometres by road and yet Bell Canada claims that we can’t retain our old phone number as the new house is in a different switching centre area. WTH?

Am not amused but I’m afraid there will be little recourse. Everything else moved smoothly except for this. Argh! Phone companies are positively retrograde!

6 Responses to “Moving Annoyance”

  1. wolfa Says:

    I’m sure it will all be better for us once Bell and Telus merge.

  2. ancarett Says:

    Wolfa, hee — I don’t know, but what choice will we have? All welcome our new Omniphonecompany overlords!

  3. Nettie Says:

    Why bother keeping a land-line? Between mobiles and VOIP, surely hard-wiring is a not-too-charming archaism?

  4. ancarett Says:

    Ah, but Nettie, do we really want to give our girls cells right now? There are a lot of calls coming in for the kids or about them that the land-line handles nicely (and cheaply!). Mike has some cutting words about the quality of VOIP service. So we’ll stick with a landline for at least a few more years. Very Luddite of us, I know.

  5. Horace Says:

    If you don’t want to arm the girls with a phone apiece, get a third line to serve as a “home phone,” one that stays connected to the charger if need be. It just may be that the extra line is even less expensive than landline service. Yes, it’s still a new number, but when they’re ready for their own phones, you’ve got at least one on hand already. Just a thought, from someone who also still has a landline…

  6. Another Damned Medievalist Says:

    It’s not just a Canadian phone company thing. It really can depend on the infrastructure. It’s kind of a networking thing, and really does make sense (yes, I’m defending telcos, which is weird). Typically all the phones in your neighborhood are connected up to a box (can’t remember the name) that in turn is connected to a Central Office. IIRC, in smaller (in terms of users) areas, all the prefixes in a town might go to the same CO. But in larger service areas, or areas with fewer prefixes per CO, you’re kind of stuck. Some of this has to do with billing and tolls, but the fundamental reason is that the prefix tells the phone company what CO the service runs from and makes it easier to track down the problem. If you have DSL, it’s even more important, because the DSLAMs are co-located in the CO, and you really do want them to be able to get to the problem quickly!